Free shipping and returns

FAQs

Please read our FAQs page to find out more.

 Are your products authentic? 

Yes. All products are official, authentic and sourced through professional distribution channels. Sealed products are delivered brand-new and factory sealed.

 Do you ship worldwide? 

Yes. Kaikami ships worldwide to supported destinations with tracked delivery.

 How long does delivery take? 

Estimated delivery after dispatch: United States 7–10 business days, Europe 5–7 business days, Rest of the World 7–12 business days.

 Will I receive tracking information? 

Yes. Once your order is dispatched, you’ll receive an email with your tracking details.

 How do pre-orders work? 

Pre-order products are reserved before release and begin shipping from the date shown on the product page.

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