Privacy Policy
Last updated: January 5, 2026
This Privacy Policy explains how Kaikami, operated by KINGUITCG, collects, uses, stores and shares personal information when you visit kaikami.com, place an order, create an account, subscribe to communications, contact us or otherwise interact with our services.
We take the protection of personal information seriously and aim to process your data transparently, securely and only where reasonably necessary to operate our business and provide our services.
This Privacy Policy should be read together with our Terms & Conditions, Shipping & Returns Policy, Refund Policy and Pre-Order Policy.
1. Data Controller
For the purposes of applicable data protection laws, the entity responsible for the processing of personal information through Kaikami is:
KINGUITCG
SASU registered in France
6 Rue des Clemences
86110 Coussay
France
SIRET: 105 608 020 00019
Email: support@kaikami.com
Kaikami is the commercial brand through which the online store is operated.
For any privacy-related request, please contact:
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected when you:
- Visit or browse kaikami.com
- Purchase a product
- Place a pre-order
- Create or use a customer account
- Contact customer support
- Subscribe to marketing communications
- Participate in promotions or offers
- Interact with our website features
- Use supported payment or checkout services
- Otherwise communicate or interact with Kaikami
It also applies to information received from service providers where necessary to complete your transaction or operate the website.
3. Personal Information We May Collect
The information we collect depends on how you interact with Kaikami.
Identification and Contact Information
We may collect:
- First and last name
- Email address
- Billing address
- Shipping address
- Country or region
- Other information you voluntarily provide to us
We do not require customers to provide a telephone number directly to us unless a particular checkout, payment or delivery service requires one for operational purposes.
4. Order and Transaction Information
When you place an order, we may process information including:
- Order number
- Products purchased
- Product quantities
- Order value
- Discounts applied
- Shipping method
- Shipping destination
- Order status
- Refund information
- Return information
- Pre-order information
- Transaction date
- Payment status
This information is necessary to process, fulfill and manage your purchase.
5. Payment Information
Payments made through Kaikami are processed using Shopify and supported payment providers.
Depending on the payment method selected, payment providers may process information such as:
- Payment card details
- Billing information
- Payment authorization information
- Transaction identifiers
- Fraud-prevention information
Full payment credentials may be processed directly by the relevant payment provider and may not be accessible to Kaikami.
We use payment-related information only where necessary to complete transactions, manage refunds, prevent fraud and comply with legal obligations.
6. Customer Account Information
If customer accounts are available and you choose to create one, we may process information associated with your account, including:
- Name
- Email address
- Saved addresses
- Order history
- Account preferences
- Login or authentication information
- Communication preferences
You are responsible for maintaining the confidentiality of any credentials associated with your account.
7. Customer Support and Communications
When you contact us, we may collect and retain information contained in your communication, including:
- Your email address
- Your name
- Your order number
- The content of your message
- Photographs or documents you voluntarily provide
- Information necessary to resolve your request
We may retain customer-service communications where reasonably necessary to manage your request, maintain service quality, prevent fraud or establish a record of previous correspondence.
8. Technical and Device Information
When you visit kaikami.com, certain information may be collected automatically by our website, Shopify or other authorized service providers.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Approximate geographic region
- Referring website
- Pages viewed
- Products viewed
- Time spent on pages
- Website interactions
- Cart activity
- Cookie identifiers
- Technical logs
This information may be used to operate the website, improve performance, understand how customers use the store and protect against fraud or security threats.
9. Shopping and Browsing Information
We may process information relating to how you interact with Kaikami, including:
- Products viewed
- Products searched for
- Products added to your cart
- Products purchased
- Checkout activity
- Previous orders
- Navigation behavior
- Website preferences
Shopify may also process information about interactions with merchant stores and Shopify consumer services in accordance with its own privacy documentation. Shopify states that, where it processes customer data on behalf of a merchant to provide merchant services, it generally acts at the merchant's direction. Shopify
10. Information You Choose to Provide
You may voluntarily provide additional information when:
- Contacting customer support
- Sending photographs relating to a damaged product
- Participating in a promotion
- Leaving feedback
- Communicating with us about an order
- Making a privacy request
Please avoid sending sensitive personal information unless it is genuinely necessary for your request.
11. How We Use Personal Information
We may use personal information for the following purposes.
Processing Orders
To:
- Accept and manage orders
- Process payments
- Confirm purchases
- Prepare shipments
- Provide tracking information
- Manage pre-orders
- Process refunds
- Handle returns
- Resolve order problems
Customer Support
To:
- Answer questions
- Investigate delivery issues
- Handle damaged or incorrect orders
- Respond to complaints
- Manage return requests
- Resolve account issues
Website Operation
To:
- Operate and maintain kaikami.com
- Display relevant store functionality
- Maintain carts and checkout sessions
- Improve navigation and usability
- Diagnose technical problems
Fraud Prevention and Security
To:
- Detect suspicious transactions
- Prevent payment fraud
- Protect customer accounts
- Protect our website
- Investigate misuse
- Protect Kaikami, our customers and service providers
Fraud-prevention systems may generate automated risk indicators that help us evaluate transactions.
Legal and Regulatory Compliance
We may process information where necessary to:
- Maintain required business records
- Comply with tax and accounting obligations
- Respond to lawful requests
- Establish, exercise or defend legal claims
- Comply with applicable regulations
Business Administration
We may use information to:
- Analyze store performance
- Manage inventory
- Understand product demand
- Improve customer experience
- Improve products and services
- Maintain internal business records
12. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) or similar legislation applies, our processing may rely on one or more legal bases.
Performance of a Contract
We process information where necessary to fulfill an order or provide a service you requested.
Examples include:
- Processing your purchase
- Delivering your order
- Managing a pre-order
- Processing a return
- Providing customer support relating to a transaction
Legal Obligation
Certain information may be processed or retained because we are required to do so by law.
Legitimate Interests
We may process information where reasonably necessary for legitimate business interests, provided those interests do not override your rights.
These interests may include:
- Preventing fraud
- Protecting our website
- Improving our services
- Managing customer relationships
- Defending legal claims
- Ensuring network and information security
Consent
Where required, we may rely on your consent for activities such as:
- Certain marketing communications
- Non-essential cookies
- Certain analytics or advertising technologies
You may withdraw your consent where applicable.
The CNIL confirms that GDPR processing must have an appropriate legal basis and that the applicable basis affects the rights available to individuals. CNIL
13. Email Marketing
If you choose to subscribe to marketing communications, we may send you information about:
- New One Piece Card Game releases
- Pre-orders
- Restocks
- Promotions
- New products
- Special offers
- Kaikami news
You may unsubscribe at any time using the unsubscribe option contained in the relevant marketing email or by contacting:
Unsubscribing from marketing communications does not prevent us from sending essential transactional communications relating to your orders.
14. Transactional Emails
Even if you are not subscribed to marketing communications, we may send operational messages relating to:
- Order confirmations
- Payment information
- Shipping confirmations
- Tracking details
- Pre-order updates
- Refunds
- Returns
- Security issues
- Customer-service requests
These communications are necessary to manage your transaction or our relationship with you.
15. Cookies and Similar Technologies
Kaikami and its service providers may use cookies and similar technologies.
Cookies are small files or identifiers that allow websites to remember information about your browser or device.
They may be used for purposes including:
- Maintaining shopping carts
- Remembering preferences
- Enabling checkout
- Maintaining security
- Measuring website performance
- Understanding website traffic
- Preventing fraud
- Analytics
- Advertising where enabled and legally permitted
16. Essential Cookies
Certain cookies are necessary for the website to function correctly.
These may be used for:
- Checkout
- Shopping cart functionality
- Authentication
- Website security
- Fraud prevention
- Network management
- Privacy preferences
Because these technologies are necessary to provide the service, disabling them may prevent certain parts of the website from working correctly.
17. Analytics and Non-Essential Cookies
Where enabled, analytics technologies may help us understand how customers interact with the website.
Depending on applicable law, non-essential cookies may only be activated after you have provided the required consent.
Shopify provides merchants with privacy-management tools including cookie banners and data-sharing preference controls, although the exact controls displayed may vary depending on the customer's location and store configuration. Shopify Help Center
18. Managing Cookies
You may be able to manage certain privacy and cookie preferences through the consent tools displayed on kaikami.com.
You may also control cookies through your browser settings.
Blocking certain cookies may affect website functionality.
19. Shopify
Kaikami is powered by Shopify.
Shopify provides the e-commerce infrastructure used to operate the store, including features relating to:
- Website hosting
- Checkout
- Order management
- Customer accounts
- Payments
- Security
- Fraud prevention
- Store administration
Shopify may process customer personal information in connection with providing these services.
Shopify's current Data Processing Addendum states that, for merchant customer personal data covered by that agreement, the merchant acts as data controller and Shopify generally acts as data processor, subject to specified exceptions. Shopify
Shopify also maintains its own privacy policies describing how it processes information through Shopify services. Shopify
20. Service Providers
We may share personal information with service providers where necessary to operate Kaikami.
These may include providers of:
- E-commerce infrastructure
- Payment processing
- Hosting
- Shipping and logistics
- Order fulfillment
- Email delivery
- Customer support
- Website analytics
- Fraud prevention
- Cybersecurity
- Accounting or professional services
These providers receive only the information reasonably necessary for the relevant service, subject to applicable contractual and legal requirements.
21. Shipping Providers
In order to deliver your order, we may provide relevant information to postal operators, logistics companies and shipping carriers.
This may include:
- Recipient name
- Shipping address
- Email address where necessary
- Order or shipment reference
- Customs information where required
Carriers may process this information under their own privacy policies.
22. Payment Providers
When you make a payment, relevant information may be transmitted to your payment provider.
Payment providers may independently process information for purposes including:
- Payment authorization
- Fraud prevention
- Regulatory compliance
- Dispute handling
Their own privacy policies may apply to such processing.
23. Professional Advisers
Where reasonably necessary, personal information may be disclosed to professional advisers such as:
- Accountants
- Lawyers
- Insurers
- Auditors
- Technical consultants
Such disclosure will be limited to information reasonably necessary for the relevant purpose.
24. Legal Disclosure
We may disclose personal information where reasonably necessary to:
- Comply with applicable law
- Respond to a valid court order
- Respond to lawful requests from authorities
- Protect our legal rights
- Investigate fraud
- Protect customers or third parties
- Enforce our policies or agreements
We will not voluntarily disclose personal information to public authorities without an appropriate legal basis.
25. Business Transfers
If KINGUITCG undergoes a restructuring, merger, acquisition, sale of assets or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.
Any new entity handling the information would remain subject to applicable data-protection obligations.
26. We Do Not Sell Your Personal Information for Money
Kaikami does not sell customer personal information in exchange for money.
Certain privacy laws may define terms such as "sale", "sharing" or "targeted advertising" more broadly than an ordinary monetary sale.
Where advertising or analytics services subject to such laws are enabled, applicable privacy controls will be provided where required.
27. International Data Transfers
Kaikami serves customers internationally and uses service providers that may operate in multiple countries.
As a result, personal information may sometimes be processed outside your country of residence, including outside the European Economic Area.
Where required by applicable law, transfers of personal information are subject to appropriate safeguards.
The CNIL identifies international-transfer information and associated safeguards as information that may need to be disclosed to data subjects where relevant. CNIL
28. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
- The nature of the information
- Whether an order remains active
- Customer-service requirements
- Fraud-prevention needs
- Contractual obligations
- Accounting requirements
- Tax requirements
- Legal limitation periods
- Potential disputes
- Applicable law
Information may therefore be retained after an order has been completed where legally or operationally necessary.
When information is no longer required, it may be deleted, anonymized or otherwise securely disposed of.
29. Order Records
Order and transaction information may need to be retained after completion of a purchase for purposes including:
- Accounting
- Taxation
- Refunds
- Chargebacks
- Fraud prevention
- Warranty or customer claims
- Legal compliance
A request for deletion therefore does not necessarily require immediate deletion of information that Kaikami is legally entitled or required to retain.
30. Security
We take reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Accidental loss
- Improper disclosure
- Alteration
- Destruction
- Misuse
We also rely on security measures provided by Shopify and other service providers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
31. Account Security
If you create a customer account, you should:
- Use secure login credentials
- Keep access information confidential
- Avoid sharing authentication information
- Notify us if you believe your account has been compromised
Kaikami cannot be responsible for unauthorized access resulting from credentials voluntarily disclosed by the customer.
32. Your Privacy Rights
Depending on your location and the applicable legal basis, you may have rights relating to your personal information.
These may include the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Receive certain information in a portable format
- Withdraw consent where processing relies on consent
- Lodge a complaint with a supervisory authority
These rights are subject to the conditions and exceptions established by applicable law.
The CNIL identifies access, rectification, erasure, restriction, objection and portability among the principal GDPR rights available to individuals. CNIL
33. Right of Access
You may request confirmation as to whether we process personal information concerning you and, where applicable, request access to that information.
34. Right to Rectification
If information we hold about you is inaccurate or incomplete, you may request that it be corrected.
35. Right to Erasure
In certain circumstances, you may request deletion of personal information concerning you.
This right is not absolute.
We may retain information where necessary to:
- Comply with legal obligations
- Maintain financial or transaction records
- Resolve disputes
- Prevent fraud
- Establish, exercise or defend legal claims
36. Right to Restriction
In certain circumstances, you may request that the processing of your personal information be temporarily restricted.
37. Right to Object
Where processing is based on legitimate interests, you may have the right to object based on your particular circumstances.
You may also object to the use of your personal information for direct marketing.
38. Right to Data Portability
Where applicable, you may request certain personal information you provided to us in a structured, commonly used and machine-readable format.
The GDPR right to portability applies under specific conditions. CNIL
39. Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
40. Exercising Your Rights
To exercise a privacy right regarding information controlled by Kaikami, contact:
Please clearly describe your request.
We may request reasonable information necessary to:
- Verify your identity
- Locate relevant records
- Prevent fraudulent privacy requests
We will only request information reasonably necessary for verification.
41. Requests Made by Authorized Representatives
Where permitted by applicable law, an authorized representative may submit a privacy request on your behalf.
We may require reasonable evidence demonstrating that the representative is authorized to act for you.
42. Complaints
If you have concerns regarding our handling of your personal information, we encourage you to contact us first at:
Customers protected by the GDPR also have the right to lodge a complaint with a competent supervisory authority.
Because KINGUITCG is established in France, the relevant French authority is the Commission Nationale de l'Informatique et des Libertés (CNIL).
The CNIL confirms that individuals have the right to lodge a complaint with a supervisory authority regarding the processing of their personal data. CNIL
43. Automated Fraud Detection
Our e-commerce, payment or fraud-prevention providers may use automated systems to identify transactions presenting a higher risk of fraud.
These systems may produce risk assessments or recommendations.
Where applicable law provides rights relating to solely automated decisions producing legal or similarly significant effects, those rights will be respected.
44. Children and Minors
Kaikami is not specifically directed toward children.
Customers who have not reached the legal age required to enter into a purchase contract in their jurisdiction should place an order only with the involvement and authorization of a parent or legal guardian.
We do not knowingly seek to collect unnecessary personal information from children.
If you believe that a minor has provided personal information improperly, contact:
45. Third-Party Websites
Kaikami may contain links to websites operated by third parties.
We do not control those websites and are not responsible for their privacy practices.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
46. Social Media
Kaikami may maintain accounts on platforms such as Instagram or other social networks.
When you interact with Kaikami through a third-party social platform, that platform may independently collect and process information according to its own privacy policy.
Information you voluntarily send directly to Kaikami through social media may also be processed where necessary to respond to your communication.
47. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our technology
- New service providers
- Legal developments
- Regulatory requirements
- Changes to our privacy practices
The latest version will be published on kaikami.com with an updated revision date where appropriate.
48. Relationship With Other Policies
This Privacy Policy forms part of the policies governing use of Kaikami and should be read together with our:
Terms & Conditions
Shipping & Returns Policy
Refund Policy
Pre-Order Policy
Where mandatory privacy or consumer-protection law grants you rights that cannot legally be excluded, those rights will prevail.
49. Contact
For questions, privacy requests or concerns relating to your personal information, contact:
Kaikami Customer Support
support@kaikami.com